Street Care Service
How it works and how to make contact
Street Care is the front facing arm of South Gloucestershire Council. The section is responsible for the maintenance and management of all aspects of council owned land, from play areas to highways and street lighting.
Areas of responsibility are:
Repairs (footway & highway)
|Open Spaces & Cleansing||Grass cutting
Play area maintenance
Litter collection & kerb sweeping
The section proactively inspects the entire network on a regular cyclical basis to ensure defects are found and repaired.
Street Care also takes calls from the public when issues arise and act upon the information provided to resolve issues where it is possible. This may be done immediately when the matter is urgent or dangerous or the problem may be resolved by being included on a long term programme of works.
The latter is our preferred route to resolution as we are trying to move away from reactive work towards a proactive regime.
Street Care can be contacted in a number of ways, and all matters raised will be investigated within 10 working days of receipt:
|Letter||South Gloucestershire Council, Street Care
PO Box 2078
Council Offices, Castle Street
|Telephone||Helpdesk – 01454 868000
|Website||Webforms are used to report issues;|